Frequently Asked Questions

Everything you need to know about shopping with Vivere LA.

What is the standard shipping timeframe?

We offer standard shipping across the United States, typically arriving within 3-5 business days. International orders may take 7-14 business days depending on the destination.

How do I initiate a return or exchange?

We accept returns and exchanges on unworn items with original tags within 30 days of delivery. Simply visit our online returns portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Vivere LA accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Are your materials sustainably sourced?

We are committed to ethical fashion. We prioritize high-quality, durable fabrics and work exclusively with manufacturers who adhere to fair labor practices and environmental standards.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.